Delivery

Free Shipping on Major Appliance Orders $999 and up

Free Standard Shipping on all Major Appliances from the following brands:
AGA, Asko, Bertazzoni, Capital, Dacor, DCS, Electrolux, Five Star, Ilve, LG, Lynx, Marvel, Miele, Monogram, Perlick, Thermador, Vent-a-Hood, Weber, and Viking.

All of our appliances and over-sized items are delivered through our affiliated freight carriers.

Shipping Rates - Major Appliances and Oversized Items
Standard Delivery FREE on all major appliance orders $999 and up. ONLY $49 on major appliances under $999 no matter how many you order. 
Major appliances will be delivered to the curbside/driveway of your home only. The shipping company will contact you directly to arrange for a delivery date and time.

Most major appliance deliveries utilize 53 ft. trailers. If you require a smaller truck, please contact us so we can make alternate arrangements. (Additional charge may apply.) Additional Shipping Charges may apply to the following Remote Area Zip Codes.


Shipping Rates - Televisions
Standard Delivery FREE on all HDTV orders $999 and up. ONLY $49 on HDTVs under $999 no matter how many you order.
HDTVs will be delivered to the curbside/driveway of your home only. The shipping company will contact you directly to arrange for a delivery date and time.


Shipping Rates - Small Appliances-Electronics-Accessories
Microwave Ovens $49 per order.
Flat Fee, unlimited items.
Accessories/Small Electronics $9 per order.
Flat Fee, unlimited items.
Items under 5 pounds $5.99 per order.
Flat Fee, unlimited items.

Most of our smaller items are shipped via UPS, FedEx or FedEx SmartPost Standard Delivery (Ground).

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Approximate Shipping Times
Major Appliances 3 weeks
Professional Appliances 3-4 weeks
HDTVs and Electronics 7-10 business days
Small Appliances
2-3 weeks
Accessories 2-3 weeks
Kitchen Essentials
7-10 business days

Extremely remote locations may take an extra week. Small items like cooktops and microwaves are shipped directly to you by parcel services (e.g. DHL, FedEx, or UPS, and arrive within 2 to 3 weeks). Items may ship sooner than times listed above. Please inform us if this would cause an issue. An Adult Signature is required on all TV deliveries.

At this time, we do not offer delivery to Alaska, Hawaii, or FPO/APO addresses.

For order return and cancellation information, click here.

Redelivery
If you are not at the delivery location when the driver attempts delivery during the scheduled delivery time window, or request that the driver come back at a later time, there will be a $50 charge.

Delivery and Installation Details
In order to ensure a smooth delivery and installation, please read the following information for products that need further special hook-up:

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REFRIGERATION
Refrigerators that come with automatic icemakers or water dispensers need to have the water lines hooked up. To have the lines installed, you can either purchase them at a hardware store and install them yourself, or you can arrange installation from a local appliance service company for what is usually a nominal cost.
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ELECTRIC RANGES AND DRYERS
Since wall sockets vary from home to home, and region to region, electric ranges and dryers are built and shipped without an attached electric cord. You can check the electrical outlet type in your home, and purchase the appropriate cord from local appliance or hardware stores. Otherwise, you can arrange installation from a local appliance service company for what is usually a nominal cost.
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GAS RANGES AND DRYERS
Gas appliances are shipped without connecting gas lines and installation is not part of the delivery. You can arrange installation from a local appliance service company for what is usually a nominal cost.
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WASHING MACHINES
Water hoses may or may not be included with the washing machine and can be installed with minimal difficulty. You can arrange installation from a local appliance service company for what is usually a nominal cost.
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DISHWASHERS
Hose hook-up is not part of the delivery. To have the water hoses installed, you can either purchase them at a hardware store and install yourself, or you can arrange installation from a local appliance service company for what is usually a nominal cost.
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BUILT-IN APPLIANCES
Appliances that are going to be "built in" to your home will require installation, which is not part of our delivery service. You can contact a local appliance service or remodeling company to perform this work for you. Since custom installation varies from project to project, we'd recommend that you check with a couple of companies and compare their prices and services.
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MICHIGAN DELIVERY
US Appliance is located in the metro Detroit area. We can offer complete appliance installation and old unit haul away in southeastern Michigan. Old unit haul away is not available outside of this area. Just call us at (877) 628-9913 to arrange what you need, or drop us an e-mail.

 

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